
Jordan is a growing hub for IT, telecom, medical, and industrial equipment in the Middle East. However, importing into Jordan requires strict compliance with customs regulations, TRC telecom approvals, and JSMO conformity standards.
Foreign companies cannot import directly without a local entity, which can lead to delays, penalties, or shipment holds. With a trusted IOR/EOR partner, you can operate in Jordan seamlessly—ensuring full compliance, fast clearance, and predictable costs.
In Jordan, the importer of record Levant is legally responsible for ensuring import compliance, while the Exporter of Record (EOR) manages export documentation and regulatory requirements.
Our responsibilities include:
Acting as your legal importer/exporter in Jordan
Managing end-to-end customs clearance
Calculating and paying duties, VAT, and government fees
Handling TRC (Telecom Regulatory Commission) approvals
Ensuring compliance with JSMO standards
Managing HS classification and tariff alignment
Filing export declarations and re-export documentation
Supporting temporary imports, returns, and RMA shipments
Maintaining audit-ready compliance records
Indicator | Details |
|---|---|
VAT | 16% standard rate |
Import Duties | 0–30% depending on HS code |
Clearance Time | 3–7 working days |
Regulatory Authorities | Jordan Customs, TRC, JSMO |
Import Requirement | Local entity + importer registration |
Top Import Sectors | IT, Telecom, Medical, Industrial |
You should use an IOR/EOR service if:
You don’t have a Jordanian legal entity
You’re importing telecom or IT equipment requiring TRC approval
Your products require JSMO conformity certification
You’re shipping returns, repairs, or replacement (RMA) units
You need temporary imports for projects or exhibitions
You want to ship under DDP (Delivered Duty Paid) terms
You want to avoid customs delays, penalties, or inspections
Sector | Needs | Our Support |
|---|---|---|
IT & Telecom | TRC licensing, device approval | Permit handling, HS classification, customs clearance |
Medical Devices | MOH approvals, labeling compliance | Licensing and import management |
Industrial Goods | JSMO standards and conformity | Certification and customs clearance |
Aviation | Spare parts regulation, temporary imports | Import permits and re-export coordination |
Delivered Duty Paid (DDP) services help manage import costs and ensure compliance, including:

Duties & taxes
Jordanian customs tariff ranges from 0–30% import duty, with 16% VAT applied on CIF + duties, plus variable additional fees depending on product category.
Additional charges
May include inspection or regulatory-related fees
Compliance risks
Missing approvals or incorrect declarations can cause delays or penalties
Key considerations
VAT applies on total landed cost; duties vary by product; TRC/JSMO approvals may affect timelines
DDP advantage
Prepay duties and taxes for smoother clearance and predictable costs
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Legal representation as Importer & Exporter of Record
TRC and JSMO approval management
HS classification and documentation handling
Duty and VAT payment processing
Customs clearance and broker coordination
Temporary imports and RMA support
Real-time shipment tracking and compliance updates
Deep experience with Jordan Customs, TRC, and JSMO
No Local Entity Required
From permits to delivery, fully managed
Clear duty and VAT structure
Specialists in IT, telecom, and regulated equipment

Importing into Jordan requires strict compliance with local regulations and approvals. With IOR/EOR services, you gain a trusted partner to manage customs, duties, and documentation—ensuring fast, compliant, and risk-free operations.
Start your Jordan imports with confidence:
Yes, importing into Jordan requires a locally registered entity to act as the Importer of Record (IOR). This entity is responsible for customs clearance, regulatory compliance, and payment of duties and taxes. If you do not have a local presence, an IOR service provider can act on your behalf.
Telecommunications and wireless devices must obtain approval from the TRC (Telecommunications Regulatory Commission) before they can be imported, sold, or used in Jordan. This ensures compliance with national technical and safety standards.
JSMO (Jordan Standards and Metrology Organization) certification is a conformity requirement that ensures imported products meet Jordanian safety, quality, and technical standards. Certain regulated goods must be certified before they can enter the market.
The standard VAT (General Sales Tax) rate in Jordan is 16%, typically applied to the value of imported goods, including CIF value and any applicable customs duties.
Yes, shipping under DDP terms is possible, but it requires a legally registered importer in Jordan. In most cases, companies without a local entity will appoint an Importer of Record (IOR) provider to handle compliance and tax obligations.
Customs clearance generally takes 3 to 7 working days, provided all documentation is accurate and complete. Delays may occur if inspections or additional approvals are required.
